Refund policy

Last updated: July 2026

Every InkMerge tee is printed for your order. Nothing is pulled off a shelf. Because each shirt is made after you buy it, we do not accept returns or exchanges for a change of mind or for ordering the wrong size. Please check the size and color before you check out.

If we got it wrong, we make it right

You get a free replacement or a full refund, your choice, if any of these happen:

• The print is defective, cracked, faded, misaligned, or it is the wrong design.
• You received the wrong item, wrong size, or wrong color.
• The item arrived damaged, or the package was damaged in transit.

How to start a claim

Email support@inkmerge.com within 30 days of delivery and include:

• Your order number.
• A photo of the full item laid flat.
• A close-up photo of the problem.
• A photo of the packaging or shipping label if the box arrived damaged.

We review claims quickly and reply by email. Approved claims are replaced or refunded to the original payment method. In most cases you do not need to ship the item back to us.

Cancellations

You can cancel for a full refund any time before your order goes into printing. Once printing starts we cannot cancel it, because the shirt has already been made for you. Email us as soon as possible if you need to cancel.

A note on garment-dyed color

Comfort Colors 1717 is garment-dyed. Slight color variation from shirt to shirt is normal and is part of the character of the garment. This is not a defect. Screen colors are also approximate.

Lost or missing packages

If tracking has not moved for 10 business days, or it shows delivered but nothing arrived, email us with your order number. We will open a carrier claim and take care of you.